Loan Officer Resources & Tools

Loan officer resources and tools

The mortgage industry is evolving faster than ever. Summit Mortgage offers you the latest digital tools and resources to empower your client relationships and grow your business.

• Pricing

  It always comes down to the numbers. Luckily, at Summit Mortgage you’ll always have access to a variety of investors who provide the most competitive pricing available while meeting your client’s requirements.

  Additional pricing support:

  • Real-time, online, and fully integrated with LOS.
  • Branch managers set their own margins as per TRID.
  • Explanation of ineligible findings.
  • Locks available as late as 11:59 p.m. for hedge products.
  • Extended locks up to six months.
  • Highly experienced lock desk with scenario support.

  Request a demo

• Products

  We sell directly to agencies and work with multiple investors to provide you a variety of products, including local and state niche programs, that you can offer your clients. Our strong financial standing and reputation with investors mean you’ll have access to the most competitive pricing on a daily basis. We can match large lenders in your market on price but they can’t beat us on service or diversity of products.

  • Traditional Conforming
  • FNMA 97% LTV
  • FNMA Direct Seller/Servicer
  • FHA Options
  • VA Expertise
  • USDA Rural Development
  • $203K Renovation Loans
  • FNMA Homestyle Renovation
  • New Construction Financing
  • Reverse Mortgages
  • State and Regional Products
  • Additional Niche Products

  See the mortgage programs we offer

• Closing

  Whether it’s the end of an exciting journey for a new homebuyer or the final step of an investment opportunity, closing day is what your clients look forward to the most. It’s the day when they finally take ownership of their house and begin planning for whatever comes next.

  The Summit Mortgage closing team will help you close on time, every time so you can continue to provide clients with an exceptional experience.

  Even when you do everything right, life still happens. That’s when working for Summit Mortgage makes all the difference. Need to get the CD and closing instructions prepared early? No problem. Have an early morning closing? We’ll send the wire the night before. Last-minute issue and your closer is out? Our closing team is cross-trained to close products in multiple states.
• Underwriting

  Every underwriting department has processes and guidelines they follow to determine whether or not a loan can be approved. But that doesn’t mean working with them should feel like an endless game of hide and seek. The Summit Mortgage underwriting team is always just a phone call away.

  Our underwriters are committed to providing consistent communication and making personal connections with originators and processors, which prevents minor challenges from becoming major issues.

• Marketing

  Staying in touch with your current clients while trying to connect with new prospects can feel like a juggling act. Our marketing team will help you send the right message at the right time with full-service support and industry expertise.

  Automated marketing

  Our marketing system is fully integrated with our Byte LOS, including same-day data updates, which allows you to manage communications without having to leave your LOS.

  • Completely customized email and printed mail campaigns.
  • Automatic data upload from LOS.
  • Event-triggered communications and campaigns.
  • Automated communications for birthdays, newsletters, and market updates.
  • Data segmentation for marketing campaigns.

  Customized marketing collateral

  Use our marketing wizard platform to search and select approved marketing collateral that you can personalize with your photo and contact information in less than a minute.

  • Open house flyers with pricing pulled from our LOS.
  • Co-branded flyers, mailers, brochures, and postcards.
  • Direct mail collateral.

  Loan automated notification system (LANS)

  Set up automated emails triggered by loan status changes to keep all parties on your loan transactions informed with:

  • Current loan status – what it means for the borrower and what to expect next.
  • Homebuyer tips written to engage your clients at every stage of the buying process.
  • Badges awarded at key points that add a little fun to what can be a stressful period.
  • Loan officer’s photo and contact information.

  The Ascent App

  Additional Marketing Resources

  • Company-paid access to Experience.com – the industry’s #1 tool for driving automated customer feedback
• Accounting

  Wire requests, fee collection, and expense reimbursements are all important for the day-to-day operations of your branch but the more time you spend pushing paper, the less time you’ll have to grow your business and develop client relationships.

  Whether you’re managing the finances of a large branch or just looking to take care of your individual expenses and reimbursements, our streamlined accounting processes will help you get out of the office and back into the field.

  Request a demo

• IT support

  Technology continues to evolve at a blistering pace and, like everyone else in the world, mortgage companies need to keep up if they want to stay competitive and provide clients with the best experience possible. There’s a fine line between using the latest technology and disrupting daily operations in an industry that waits for no one.

  Our IT department knows how to walk that line, applying their knowledge of the mortgage industry and leveraging modern technology to improve current practices without causing delays or distractions for originators.

• Origination Support

  A critical component of the loan experience is the processing support needed to co-manage a loan through to it’s closing. The Summit Processing Team are seasoned veterans who understand the critical role they play in navigating loans from inception to close. They will work with you to understand the level of support you want based on your operational model including direct client contact and follow-up keeping you informed throughout the journey so you can focus on business building activities!

• Technology Ecosystem

  Our technology ecosystem simplifies and streamlines the loan origination process to help loans close on time.

  By working with originators and involving them in the early stages of new technology projects, our IT department is using innovative software and integrated apps to positively impact business and increase client satisfaction.

  Our technology ecosystem includes

  • Loan Origination System (LOS), our fully integrated system from lead to close.
  • Remote access, paperless document eSign system.
  • Secure document request and upload systems.
  • Loan Automated Notification System.
  • Loan Origination System (LOS) integration with our marketing automation system.
  • Complimentary loan officer website with LOS-integrated online applications.
  • Developer-level, in-house support staff.
  • Company-paid access to MBS Highway.
  • Company-paid access to Experience.com, our industry’s #1 tool for driving automated customer feedback.
• In-House Legal Counsel

  You can always rely on our dedicated legal team to provide support, advice, and information related to:

  • Current state and federal regulations.
  • Complicated legal questions.
  • Complex loan or borrower issue resolution.
  • Review, negotiate, and monitor vendor contracts.